MASONIC Crest Scottish Cap Badge Freemasons Compass and Square CB02

Return Policy

Returns and Exchanges

• Contact us within: 14 days of delivery
• Ship items back within: 30 days of delivery

Cancellations

• We do not accept cancellations, but please contact us if you have any issues with your order.

Non-returnable Items

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Details for Returns and Exchanges

• We strive to ensure our customers are satisfied with their purchases. If you are not happy with your item, please contact us, and we will work with you to provide an alternative item or a refund.

• To initiate a return, please contact us at sales@celticstudio.com or call us at (604) 200-40-51. Returned items must be shipped within 10 days of receiving them to:

  CELTIC STUDIO
  431 Mountain Hwy #4
  North Vancouver
  BC V7J 2L1

• If your item is damaged during shipping, we will send a replacement upon receipt of the damaged item.

• If your item is lost in the mail, we will provide a replacement after a 30-day waiting period from the shipping date to allow for delivery.

• If an incorrect address is provided, we are not responsible for lost shipments and will not offer refunds or replacements.

• We do not resize rings. If you order the wrong size, please visit a local jeweler for resizing.

• All items must be returned in their original condition.

• Custom printed garments and engraved items cannot be returned.

Return Shipping

• Return shipping costs are the responsibility of the buyer.

Contact Information For any questions or further assistance, please contact us:

CELTIC STUDIO
431 Mountain Hwy #4
North Vancouver
BC V7J 2L1
Phone: (604) 200-40-51
Email: sales@celticstudio.com

We want all of our customers to be happy with their purchase. If for some reason, you are not satisfied with your item, please contact us and we will work with you to provide another item or give a refund.