Find Your Scottish Clan!
Find Your Scottish Clan!
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Shipping

Most orders are sent via Canada Post Tracked Packet shipping which includes a tracking number. Canada Post's "guidelines" for delivery to the United States is 6 to 10 business days but can be longer during the Christmas selling season. Small packages to other parts of the world can take much longer. If you prefer your order to be shipped by another carrier, please contact us for a quote. If you want your order sent by expedited or express shipping, please select this at checkout.

Our shipping price includes the packaging, handling, and postage of the item.

We ship worldwide. Please note that shipping to another country can result in delays with customs. Customs duties, if applicable, are the buyer's responsibility. We cannot be held accountable for postal delays.

We carry hundreds of items and most of our items are made to order. Custom designs can take up to 21 business days to produce, before they are shipped but we try very hard to ship quickly. If your order is needed by a certain date, please contact us.

United States:

Shipping Methods:

  • Tracked Packet™ - USA
  • Expedited Parcel USA
  • Xpresspost USA

Estimated Delivery Times:

  • Delivery times may vary based on the selected shipping method. Please check the estimated delivery time at checkout.

Shipping Costs:

  • Shipping costs will be calculated based on the selected shipping method at checkout.

Order Processing Time:

  • Order processing times vary based on the product type. Generally, we dispatch products on the same day of your order, as we typically have them in stock. However, for items such as rings and select rare sterling silver products, a casting process is involved, extending the processing time to up to 14 days before shipment. Please take this into consideration when placing your order.

Tracking Your Order:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. Track your shipment using this number on our or the carrier's websites.

Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply.

United Kingdom:

Shipping Methods:

  • Tracked Packet - International
  • Expedited Parcel - International
  • Xpresspost - International

Estimated Delivery Times:

  • Delivery times may vary based on the selected shipping method. Please check the estimated delivery time at checkout.

Shipping Costs:

  • Shipping costs will be calculated based on the selected shipping method at checkout.

Order Processing Time:

  • Order processing times vary based on the product type. Generally, we dispatch products on the same day of your order, as we typically have them in stock. However, for items such as rings and select rare sterling silver products, a casting process is involved, extending the processing time to up to 14 days before shipment. Please take this into consideration when placing your order.

Tracking Your Order:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. Track your shipment using this number on our or the carrier's websites.

Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply.

Ireland:

Shipping Methods:

  • Tracked Packet - International
  • Expedited Parcel - International
  • Xpresspost - International

Estimated Delivery Times:

  • Delivery times may vary based on the selected shipping method. Please check the estimated delivery time at checkout.

Shipping Costs:

  • Shipping costs will be calculated based on the selected shipping method at checkout.

Order Processing Time:

  • Order processing times vary based on the product type. Generally, we dispatch products on the same day of your order, as we typically have them in stock. However, for items such as rings and select rare sterling silver products, a casting process is involved, extending the processing time to up to 14 days before shipment. Please take this into consideration when placing your order.

Tracking Your Order:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. Track your shipment using this number on our or the carrier's websites.

Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply.

Australia:

Shipping Methods:

  • Tracked Packet - International
  • Expedited Parcel - International
  • Xpresspost - International

Estimated Delivery Times:

  • Delivery times may vary based on the selected shipping method. Please check the estimated delivery time at checkout.

Shipping Costs:

  • Shipping costs will be calculated based on the selected shipping method at checkout.

Order Processing Time:

  • Order processing times vary based on the product type. Generally, we dispatch products on the same day of your order, as we typically have them in stock. However, for items such as rings and select rare sterling silver products, a casting process is involved, extending the processing time to up to 14 days before shipment. Please take this into consideration when placing your order.

Tracking Your Order:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. Track your shipment using this number on our or the carrier's websites.

Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply.

New Zealand:

Shipping Methods:

  • Tracked Packet - International
  • Expedited Parcel - International
  • Xpresspost - International

Estimated Delivery Times:

  • Delivery times may vary based on the selected shipping method. Please check the estimated delivery time at checkout.

Shipping Costs:

  • Shipping costs will be calculated based on the selected shipping method at checkout.

Order Processing Time:

  • Order processing times vary based on the product type. Generally, we dispatch products on the same day of your order, as we typically have them in stock. However, for items such as rings and select rare sterling silver products, a casting process is involved, extending the processing time to up to 14 days before shipment. Please take this into consideration when placing your order.

Tracking Your Order:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. Track your shipment using this number on our or the carrier's websites.

Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply.

Payment

We accept payments by Pay Pal or Credit Cards. All purchases must be made in full prior to shipping.