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Return Policy
Returns and Exchanges
- Contact us within: 14 days of delivery
- Ship items back within: 30 days of delivery
Cancellations
- We do not accept cancellations, but please contact us if you have any issues with your order.
Details for Returns and Exchanges
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We strive to ensure our customers are satisfied with their purchases. If you are not happy with your item, please contact us, and we will work with you to provide an alternative item or a refund.
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To initiate a return, please contact us at sales@celticstudio.com or call us at (604) 200-4051. Returned items must be shipped within 14 days of receiving them to:
CELTIC STUDIO
431 Mountain Hwy
Unit #4
North Vancouver, BC V7J 2L1
Canada -
If your item is damaged during shipping, we will send a replacement upon receipt of the damaged item.
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If your item is lost in the mail, we will provide a replacement after a 30-day waiting period from the shipping date to allow for delivery.
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If an incorrect address is provided, we are not responsible for lost shipments and will not offer refunds or replacements.
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We do not resize rings. If you order the wrong size, please visit a local jeweler for resizing.
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All items must be returned in their original condition.
Return Shipping
- Return shipping costs are the responsibility of the buyer.
Contact Information For any questions or further assistance, please contact us:
CELTIC STUDIO
431 Mountain Hwy
Unit #4
North Vancouver, BC V7J 2L1
Canada
Phone: (604) 200-4051
Email: sales@celticstudio.com
We want all of our customers to be happy with their purchase. If for some reason, you are not satisfied with your item, please contact us and we will work with you to provide another item or give a refund.